Eight ideas. One network.
Six come from Net Gain.
One comes from Net Worth.
One we added ourselves.
People first
A community is people, not pages. Gather the people first. The content follows.
Seed, feed, weed
Start the community. Feed the talk. Prune what does not work, and adjust as you learn.
Structure over dogma
Set simple rules and say what follows when they break. Let members find their own beliefs.
Founders set the tone
Early members become role models. Give them real standing, and they keep the room healthy.
Small groups, not crowds
Communities are clusters of niches. A few lead. Many watch. Some join in.
Be accountable
Trust needs a name that stays the same. Standing is earned over time, and it can be lost.
Be unique
Every member is distinct. Copies and clones break the community and drown it in noise.
Your data is yours
Members should control their own information. Trusted agents work for the member, not the market.
Virtual communities are about aggregating people.
From Net Gain, the line this whole network starts with
Two books, read closely.
Net Gain, by John Hagel III and Arthur G. Armstrong, appeared in 1997.
Net Worth, by John Hagel III and Marc Singer, appeared in 1999.
The first is about communities. The second is about who owns the data.
We paraphrase. Read the books for the full argument.